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Delivery & Returns Policy

United Kingdom

  • All UK Orders are sent Royal Mail and will require a signature.
  • Standard Delivery is typically 2-3 days, 1st Class typically 1-2 days, although most will arrive the next day (excluding Sundays).
  • Most international orders are sent using Royal Mail but larger heavier orders will be sent by UPS.
  • For International orders, please allow up to 10 working days.
  • We also advise that you provide an address for delivery where you or someone on your behalf will be available to sign for your parcel as deliveries take place during business hours and require a signature upon receipt.
TypePriceDelivery time
Standard Delivery£3.952-3 working days
Royal Mail First Class£5.951-2 working days
UK Special Next Day Delivery£9.95Next Working day (order before 2pm)
Saturday Delivery£15.95Saturdays (order before 2pm Friday_


WeightPriceDelivery time
0-249 grams£7.955-7 days
250-499 grams£9.955-7 days
500-999 grams£10.955-7 days
1-1.99 kg£14.955-7 days
2kg plus£35.005-7 days

Rest of the World

WeightPriceDelivery time
0-249 grams£9.9510-15 days
250-499 grams£12.9510-15 days
500-999 grams£14.9510-15 days
1-1.99 kg£18.9510-15 days
2kg plus£54.0010 days

International Deliveries

We deliver Worldwide! The delivery costs are calculated based on the weight and location. Please check the tables above for more information. Most orders will be sent by ‘Royal Mail International Signed For’ service, however, orders over 2kg will be sent by UPS. All will require a signature on delivery.

PLEASE NOTE: International Orders may incur a customs or import duty fee that would have to be paid by the customer. We suggest that you contact your local customs office for current charges before you order to avoid any unexpected charges.

UK Shipping Rates & Delivery Times Please keep in mind that we cannot guarantee delivery times as they are only guidelines. Hence we are unable to refund delivery costs in the event that the delivery date does not meet the provided estimates.

Unfortunately, deliveries cannot be made on a Sunday or on a Bank Holiday.

UK Special Next Day Delivery

PLEASE NOTE: Typically by the following working day, except Sundays and Bank Holiday Mondays. This is not 100% guaranteed. To take advantage of our next day delivery service, you will need to place your order before 2pm GMT on a working day (Monday to Friday excluding bank holidays, please note our team are out of office Saturdays and Sundays and any orders placed on these days will be sent out Monday). For Friday orders we offer a Saturday next day delivery service at additional cost.

If you place your order after 2:00pm GMT Friday, it will be dispatched the next working day (Monday). Once your order has been processed you will receive an email containing your tracking number and an estimated date/time within a 1 hour delivery window.

If you have any further questions regarding the returns or delivery policy, check out our FAQs or email and one of our Cheshe representatives will try to get back to you within 24 hours. Please bear in mind our website office hours are 11am-6:30pm Mon-Fri.

Need to return?

All other returns terms and conditions remain the same. You can return any item (excluding Lingerie, swimwear and pierced jewellery for a refund or exchange, within 30 days of purchase date. All you need to do is post it back to us with a copy of the order invoice enclosed. Please use the original packaging if you can!

The address is:
Cheshe Website Returns,
333B Lea Bridge Road,
E10 7LA