Open everyday at 85 Brick Ln, London E1 6QL
Shipping Policy
Shipping Policy - The Basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
DELIVERY AND RETURNS
All UK Orders are sent Royal Mail and will require a signature. Standard Delivery is typically 2-3
days, lst Class typically 1-2 days, although most will arrive the next day (excluding Sundays).
Most international orders are sent using Royal Mail but larger heavier orders will be sent by
UPS. For International orders, please allow up to 10 working days. We also advise that you
provide an address for delivery where you or someone on your behalf will be available to sign for
your parcel as deliveries take place during business hours and require a signature upon receipt.
UNITED KINGDOM
Standard Delivery £3.95 2-3 working days
Royal Mail 1st Class £5.95 1-2 working days
UK Special Next Day Delivery £9.95 Next working day (order before 2pm)
saturday Delivery £14.95 Saturdays (order before 2pm Friday)
Store Collection FREE
EUROPE
0-249 grams £7.95 Delivery 5-7 days
250-499 grams £9.95 Delivery 5-7 days
500-999 grams £10.95 Delivery 5-7 days
1-1.99 kg £14.95 Delivery 5-7 days
2kg plus £35.00 Delivery 5-7 days
REST OF THE WORLD
0-249 grams £9.95 Delivery 10-15 Days
250-499 grams £12.95 Delivery 10-15 Days
500-999 grams £14.95 Delivery 10-15 Days
1-1.99 kg £18.95 Delivery 10-15 Days
2kg plus £54.00 Delivery 10 Days
International Deliveries
We deliver Worldwide! The delivery costs are calculated based on the weight and location.
Please check the tables above for more information.
Most orders will be sent by 'Royal Mail International Signed For' service, however, orders over
2kg will be sent by UPS. All will require a signature on delivery.
PLEASE NOTE: International Orders may incur a customs or import duty fee that would have to be paid
by the customer. We suggest that you contact your local customs office for current charges before you
order to avoid any unexpected charges.
UK Shipping Rates & Delivery Times
Please keep in mind that we cannot guarantee delivery times as they are only guidelines. Hence we
are unable to refund delivery costs in the event that the delivery date does not meet the provided
estimates. Unfortunately, deliveries cannot be made on a Sunday or on a Bank Holiday.
Extra Small: Starting at $10.20
Small: Starting at $13.35
Medium: Starting at $16.05
Large: Starting at $21.05
Extra Large: Starting at $26.05
UK Special Next Day Delivery
PLEASE NOTE: Typically by the following working day, except Sundays and Bank Holiday Mondays.
This is not 100% guaranteed.
To take advantage of our next day delivery service, you will need to place your order before 2pm GMT
on a working day (Monday to Friday excluding bank holidays, please note our team are out of office
Saturdays and Sundays and any orders placed on these days will be sent out Monday).
For Friday orders we offer a Saturday next day delivery service at additional cost.
If you place your order after 2:00pm GMT Friday, it will be dispatched the next working day (Monday).
Once your order has been processed you will receive an email containing your tracking number and an
estimated date/time within a 1 hour delivery window.
If you have any further questions regarding the returns or delivery policy, check out our FAQs or
email design@cheshe.co.uk and one of our Cheshe representatives will try to get back to you
within 24 hours. Please bear in mind our website office hours are llam-6:30pm Mon-Fri.

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